Locations
Mode has
2 locations in the Greater Seattle area to serve
you.
Our downtown location is a full service
salon which also offers spa services. Located at 1424 4th Ave Ste. 4C, on the 4th Floor of the 4th
& Pike Building in the middle of the downtown shopping zone just a block south of the WestLake
Shopping Center. We have kept the unique old world charm of the building while adding our own touch of urban sophistication.
Our Roosevelt Location is a cozy
neighborhood salon specializing in hair
services at 6317 Roosevelt Way NE in the heart of the
Roosevelt District, around the corner
from Whole Foods and across the street from Magnolia Hi-Fi.
Reservations/Punctuality
Please call one of our locations
to reserve your appointments in advance.
In order to have your preferred appointment time, we highly recommend that you pre-book your next service
prior to leaving the salon. Feel free
to show up 15 minutes prior to your
appointment to relax, have a glass of
wine or a cup of tea and just breathe away the stresses of your
day. Please keep in mind that your appointment may have to be shortened
or rescheduled as a courtesy to our next guest if you arrive late.
Service Satisfaction Policy
At mode we personally guarantee all of our services. In the event that you are dissatisfied with a service
you have received we simply ask
that you call the salon to reschedule
within 2 weeks of original service date. It is our commitment that you are happy with every service you receive.
Product Return Policy
If you are dissatisfied with a product you have purchased at one of our locations please return it within 45 days.
We will gladly exchange it for something that better meets your needs or issue a store credit. Please understand
that we cannot give refunds on products.
* All internet sales and discounted product sales are final.
Cancellation Policy
Our highly skilled staff are
in great demand and have the utmost respect
for the time that you have chosen to be with them. In the event that you have to
cancel or reschedule an appointment we ask
that you call at least 24 hours in advance
and notify our front desk staff of the
change. In the event that we do not receive timely notice we will be required to charge you for that missed appointment at your next service.
Cell Phones
We understand the importance of communication and respect
your need to sometimes make phone calls during your service. Our goal is
to make sure that every clients visit is relaxing and stress free. For
your comfort and the comfort of others we recommend that you place your phone on
silent and let this be a time for you
to indulge in the pampering you deserve.
Children & Pets
For the relaxation and regeneration of all our guests
and the safety of your young ones we
request that you find care for them before your appointment. You need a time off
too! We love pets and regrettably
we ask that for the wellbeing of all our guests that you allow your furry friends to stay at home.
Valuables
Mode cannot be held responsible
for lost or stolen items. We request that you leave your valuables or keep them with you during your stay with us.
Parking
Parking in the Roosevelt District
is mostly off street
with a few pay lots within a 2-3 block radius
of the salon.
Parking in the downtown area consists mostly of pay lots
unless the parking gods are shining upon you on your day of service. If you have a challenge finding the right
lot please call our downtown front desk
and they will be happy to assist you with finding a lot that will best suit your needs.
